Terms and conditions

 

These Terms and Conditions govern the use of the services and products provided by Voskarnica. By accessing or using our products, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms
By placing an order with Voskarnica, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree to provide accurate and complete information when creating an account or placing an order.

2. Product Descriptions
Voskarnica strives to provide accurate descriptions of its products. However, we do not warrant that the product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. If a product offered by Voskarnica is not as described, your sole remedy is to return it in accordance with our return policy.

3. Pricing
All prices are listed in the applicable currency and are subject to change without notice. Voskarnica reserves the right to modify or discontinue products at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. Payment
Payment for products must be made at the time of order. We accept various payment methods, which will be specified at the time of checkout. By providing your payment information, you represent and warrant that you have the right to use the payment method you provide.

5. Shipping and Delivery
Voskarnica will make reasonable efforts to deliver products within the estimated delivery time. However, we are not responsible for delays caused by circumstances beyond our control. Title and risk of loss for products pass to you upon delivery.

6. Returns and Refunds
Our return policy allows you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. Refunds will be processed according to our refund policy.

7. Limitation of Liability
To the fullest extent permitted by law, Voskarnica shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability to you for any claims arising out of these terms shall not exceed the amount paid by you for the product in question.

8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Croatia. Any disputes arising from these terms shall be resolved in the courts of Croatia.

9. Changes to Terms
Voskarnica reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

If you have any questions regarding these Terms and Conditions, please contact us at voskarnica.candles@gmail.com.